Welcome to the Roborock Community, a space to discuss all things Roborock—from troubleshooting and tips to product promotion and news. In order to ensure this is a welcoming, informative, and respectful space, please adhere to the following guidelines:
This community thrives on the contributions and ideas of its members. Treat others with respect and kindness, whether they are fellow Roborock users or new to the brand. Harassment, bullying, or abusive behavior will not be tolerated. We aim to create a space where people of all experience levels feel welcome and valued.
Please ensure that the content you post is authentic and relevant to Roborock and related topics (robot vacuums, home automation, smart home technology). Spam, clickbait, irrelevant content, and fake reviews will be removed. If you post reviews or promotional content, ensure they are honest and clearly labeled as personal opinions or sponsored posts.
Respect the privacy of others. Do not share personal information, including email addresses, phone numbers, or home addresses, without consent. Do not post any content that would invade the privacy of others, such as private messages, personal data, or intimate details about individuals.
This is a family-friendly forum. Please avoid posting content that is sexually explicit, abusive, or otherwise inappropriate. Any content that promotes harm, hate speech, or violence will be promptly removed, and the user will be banned.
This forum is specifically for discussions related to Roborock products and their uses. Avoid derailing threads with unrelated discussions or off-topic comments. If you wish to talk about general technology or smart home topics, please find an appropriate thread or subreddit.
Do not impersonate Roborock employees, moderators, or any other individuals in a misleading or deceptive manner. Make it clear when you are sharing personal opinions rather than official statements. All members should be transparent about their affiliation with Roborock (e.g., if you are a brand ambassador or affiliate).
Clearly label all content that may be considered graphic, explicit, or sensitive. This includes things like teardown photos, images of broken devices, or any content that might be too technical for newcomers. Make sure that spoilers and issues with specific models are clearly marked so that users can decide if they want to view them.
Do not post or solicit illegal content, such as hacked devices, pirated software, or any content that infringes on Roborock’s intellectual property. Any illegal activities or attempts to facilitate illegal transactions will result in a permanent ban.
Do not engage in behavior intended to disrupt the normal functioning of the community, such as vote manipulation, spamming, or orchestrated brigading of posts. Participate in discussions fairly and avoid artificially inflating or deflating post visibility.
Disagreements are natural, but they must be handled respectfully. Avoid personal attacks, insults, or overly aggressive behavior. If you disagree with someone’s opinion, engage in constructive dialogue. Remember that this forum is here to help everyone—whether they are new users or Roborock veterans.
To keep the community a positive space, we reserve the right to enforce these rules by:
Issuing a friendly reminder or warning
Temporary suspension or permanent banning of accounts
Removing problematic content
Restricting access to certain features for users who violate the rules
Moderating discussions to ensure the forum remains a helpful and respectful space
Together, we can build a supportive and engaging community around Roborock products. Whether you’re troubleshooting an issue, sharing a cool mod, or simply learning how to use your device better, we encourage everyone to contribute positively!
By joining the Roborock Community, you are agreeing to these guidelines. Let's keep it friendly, informative, and fun!